Terms & Conditions


covid19 update

Staff have completed relevant training to adhere to government legislation and guidelines.  As such ongoing risk assessments and infection control is carried out between clients.  To minimise physical contact and support social distancing, a client information form will be emailed out to you for completion prior to your first treatment to establish a detailed medical, obstetric and pregnancy history to ensure treatments are safe and appropriate ruling out any contra-indications

All treatments are clinical and range from 35 minutes to 1 hour depending on the treatment you have booked. Treatments are administered to provide relief from pregnancy related conditions and we recommend a course of 4-6 treatments to enable your body to work with the therapies.  All treatments offer appropriate aftercare advice.

Please be prompt for your appointment as additional time cannot be provided at the end of your session.

Reschedule & Cancellation

Should you develop a new and persistent cough, temperature or loss of taste or smell you agree to cancel your appointment and reschedule following a period of isolation in line with government guidelines.  Rescheduled appointments will be allocated as soon as available.  If you cancel an appointment with less than 48 hours notice, or if you miss any appointment, it may not be rescheduled and you will forego your treatment for this session.  This is due to inability to fill time slots at short notice.

Where are sessions/treatments carried out?

All treatments and sessions are carried out in our treatment facilities.

Refunds

No refunds are given.   However, if you have gone into labour or have given birth we will transfer your treatment to a postnatal treatments of equal value.

Payment for Treatments & Verbal Consultations

Consultations over the phone/Skype/zoom (or alternative video platform) must be paid for in advance of the session. An invoice link will be sent for payment. Any oils/accessories or discussed items you wish to purchase following your consultation will be invoiced separately for payment prior to shipment.

Any treatments booked through the website or following an email/verbal discussion may be paid for by bank transfer or card via SMS link prior to the day of treatment.

Gift Vouchers are available starting from £10 up to a course of treatments and are valid for 6 months from issue date.

Discounts

I offer a 10% discount for NHS staff, please inform me at time of booking and please bring photo identification to claim your discount. This cannot be claimed retrospectively.

Competitions

We run competitions from time to time. All competition winners must use their prize within 3 months of the date of the announced winner.  Booking must be made via the website.

There is no cash alternative and the winning prize cannot be transferred to another person.

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